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I have a newly purchased HP Envy 6000 series printer and it’s pretty much installed completely on my Windows 10 laptop. I set it up and printed two or three prints out of it. It worked fine for a couple of days. After that one day, it says “HP Envy 6000 series printer status offline”. And it constantly goes offline after one or two prints.
Then my internet company set up a new router at my place. From that time the problem became worse. My HP Envy 6000 printer repeatedly goes offline. Every time I try to print, my printer is either in offline status or has changed to sleep mode. After that, I tried to connect the HP Envy 6000 printer to the router for a week and installed it again on my computer. Still, my HP Envy 6000 printer is in Offline mode. I don’t know what to do next. Need help to resolve this issue completely.

The HP Envy 6000 all-in-one series printer is a versatile printer designed for basic home and small office use. It is known for its sleek design and efficient performance, it is capable of printing a wide range of documents and high-quality photos. However, like any other technology, it also comes with some technical issues. One of the most common is HP Envy 6000 printer goes offline without any reason.
Experiencing an printer offline error on the computer or laptop can be frustrating, especially when you have urgent documents to print for your work or office. Understanding why the HP Envy 6000 goes offline and how we can fix it to save time and perform smooth and continuous printing operations.

Why does the HP Envy 6000 printer keep going offline?

The HP Envy 6000 printer may keep going offline for various reasons. Here are some common causes that can help you to resolve the issue:

Common Causes

  • Network Issues: Unstable or unsteady Wi-Fi connection.
  • Printer Settings: Incorrect settings on the printer or computer.
  • Firmware/Driver Issues: Outdated or corrupted printer firmware or drivers.
  • Power Management: Printer going into sleep mode or power-saving mode.
  • Firewall/Antivirus: Security software blocking the printer’s connection.
  • IP Address Changes: Dynamic IP address assigned by the router changes.

How to get the HP Envy 6000 printer back online?

There are some basic and easy troubleshooting steps that can help you to bring your HP Envy 6000 printer offline to online. Try following these steps one by one and check the printer status after every step. In that way, you will be able to detect the exact problem.

1 Use the HP Smart App

  • Download and install the HP Smart app on your Windows or Mac computer.
  • Use the HP Smart app’s built-in diagnostic tool to fix the printer issues.
  • If it doesn’t fix the issue go to the next step.

2. Check Network Connection

  • Firstly, ensure the printer and computer connected to the correct or the same Wi-Fi network.
  • Afterward, Restart your modem, router, and printer.
  • Check the signal strength of the router is good and ensure the printer is near the router.

3. Update Firmware and Drivers

  • Visit the HP support website and download the latest firmware and drivers for your HP Envy 6000 printer.
  • Install updates which are recommended for your device.

4. Printer Settings

  • On your computer, go to Settings>Devices and Printers and make sure the HP Envy 6000 is set as the default printer.
  • Check the printer’s settings to ensure not selected as offline.

5. Power Management

  • Disable sleep mode or power-saving mode settings on the printer.
  • Meanwhile, ensure the printer is turned on and connected properly with power cable.

6. Firewall and Antivirus

  • Temporarily disable the system firewall and antivirus software to see if they are blocking the printer’s drivers or connection.
  • Also, Add the printer to the allowed list of devices in your firewall and antivirus settings.

7. Assign a Static IP Address

  • Open the IP address of the printer on the browser e.g ( or
  • Go to the Network Tab and select Wireless settings.
  • Now assign a static IP address to the printer so that it cannot change automatically.

8. Check for Physical Issues

  • Basically, make sure all cables properly connected.
  • Finally, check for error messages or blinking lights on the printer.

Also Read:- How to fix HP Smart App printer won’t find HP Printer on windows 10 problem?

Steps to fix the HP Envy 6000 printer offline

These are the advanced steps to troubleshoot this printer offline issue on the HP Envy 6000 Series printer. If you have tried all the above steps and still facing the problem, then try these steps.

  1. Firstly, reboot your HP Envy 6000 series printer by plugging out the power cord from the back of the printer.
  2. Now Press and Hold the Wi-Fi button at the back of the printer for 15 sec.
  3. Open HP Smart and click on Add Printer.
  4. Select the HP Envy 6000 Series printer for setup.
  5. Follow the recommended steps on the HP smart app.
  6. Congrats, the printer is online again and connected to the Wi-Fi.
  7. It will bring your HP Envy 6000 printer offline to online.
  8. Atlast, once it’s online please assign a static IP on the printer so that it will never go offline again.

Also Read:-

  1. Fix HP Deskjet 4100 printer offline issue.
  2. Bring HP Officejet pro 9010 printer offline to online.
  3. How to fix HP Envy 6400 printer says offline problem?