When your HP printer doesn’t print, it can be frustrating and cause a delay in your work. Several reasons your HP printer may not be printing include connectivity issues, paper jams, outdated printer drivers, or low ink levels. Steps to fix the HP printer printing problem:
- Check printer connectivity: Ensure your HP printer is properly connected to your computer or network. Check that the power cord is securely plugged in and that the USB or Ethernet cable is properly connected.
- Restart your printer and computer: Turn off your printer and unplug it from the power source, then wait for a few minutes before turning it back on. This can help to reset the printer and fix any temporary issues. You can also restart your computer to ensure it is properly connected to the printer.
- Check printer status: Open the Devices and Printers settings from the control panel in Windows or the Printers & Scanners option on a Mac, right-click on your printer, and select “See what’s printing.” If the printer queue is empty, there are no pending print jobs. If print jobs are in the queue, cancel them and try to print again.
- Clear paper jams: If the printer doesn’t print, check for any paper jams in the printer. Open the printer cover and carefully remove any jammed paper. Make sure to follow the instructions in the printer manual to avoid damaging the printer.
- Update printer drivers: Make sure your printer drivers are up to date. You can download the latest HP printer drivers from the official HP website. If you need help updating your printer drivers, refer to the printer manual or contact HP support for assistance.
- Check ink levels: If your printer uses ink cartridges, check the ink levels to ensure they are not low or empty. Replace any empty or dried ink cartridges.
- Check printer settings: Make sure that the printer settings are correct. For example, check that the paper size and type are correct and that the printer is set to print in color or black and white as desired.
If these steps don’t resolve the issue, you can try resetting your printer’s network settings, updating your computer’s operating system, or contacting HP support for further assistance.