hp smart can't find printer

(Solved) How to fix “HP Smart App can’t find printer” problem?

Question:- Hi, I am using an HP Envy 6000 printer which is pretty new. However, I bought a new laptop, also an HP windows 11, and when I tried to add a printer in HP smart App, it said it could not find the printer. HP smart can’t detect my printer even though Windows 11 settings find it. Let me tell you; my printer is connected to the wifi properly because I can print from my iPhone. So I need to figure out how to fix HP smart app to recognize my HP printer.

Why wouldn’t HP Smart App find my printer?

The most common reason “why HP smart App not finding the printer” is improper Setup or loose Wireless connection between router and printer. You will always face this problem when changing your router, ISP, computer, or any buggy windows update. To completely fix this issue, you have to read this article at the end. Once you read the steps, I am sure you will never face this problem again.

How to check HP printer is connected correctly with Wifi.

There are two ways to check the proper wireless connection between the printer and router.

  1. The wireless light on the printer should be Solid.
  2. Press the ( i ) button on the printer to check the IP address and printer status connected.

Steps to fix HP Smart Cannot find the printer.

You need to follow the steps one by one, in the same way, explained below, to fix the issue.

  1. Firstly, Reset the HP Printer by unplugging the power code at its back.
  2. Go to SettingsAppsApps and Features and search for HP Smart on a windows computer.
  3. Click on three dots and select Advanced options.
  4. Click on Reset; this will reset the HP smart App.
  5.  Secondly, Press and hold the Wireless button for 15 sec on the printer.
  6.  Now open the HP Smart app on the computer.
  7.  Click on Add Printer.
  8.  Now HP smart will detect your printer.
  9.  Select your printer and click Setup.

Note:- If you still face the problem with HP smart App, please update the printer drivers or contact HP support for more help.

Also Read:-

hp deskjet 4100 offline

(Solved) How to fix HP Deskjet Plus 4100 Series offline issue?

You want to print a document from your Windows 10 or 11 computer, but your Deskjet 4100 printer says it’s offline. However, you are not the only one facing this issue; other users face similar problems. It occurs when the printer is facing a problem with the connection or printer drivers are outdated. Read the article thoroughly to learn how to fix HP Deskjet 4100 offline issue.

Why does my HP Deskjet Plus 4100 series say offline?

The problem usually occurs due to HP Deskjet 4100 drivers or Wi-Fi connection issues. In addition to this, there are other reasons also for the problem. So check them one by one before going to the next step.

  • Check HP printer is set to default.
  • Install the latest printer driver.
  • Update printer Firmware.
  • Update Windows to the newest version.
  • Check loose USB or Wireless connection.

Fix for HP Deskjet 4100 Series Offline Printer Error

Below, we explain step-by-step troubleshooting to fix the offline printer error. 

  1. Hard reboot your HP Deskjet 4100 series printer.
  2. Delete old HP printers from HP Smart App.
  3. Press and Hold the Wi-Fi button on the printer for 15 sec.
  4. Open HP Smart and click on Add Printer.
  5. Select HP Deskjet 4100 printer for setup.
  6. Follow the steps on the HP smart app.
  7. Congrats, the printer is connected again to the Wi-Fi, and it’s online.
  8.  It will bring your HP Deskjet Plus 4100 printer offline to online.

Note:- If your printer still shows you an offline message, contact HP Printer support for more help.

Also Read:-


(Solved) How to fix HP Officejet Pro 9010 Series offline issue?

If you are using an HP Officejet Pro 9010 Series printer, you might also have faced this offline problem with the printer. However, as the technology is updating, problems are also changing with the printers. So the customer who is using this HP Officejet Pro 9010 printer are facing some problem with the wireless connection. Due to this HP Officejet pro 9010 series printer keeps going offline.

Why does my HP Officejet pro 9010 keeps going offline?

There is a straightforward reason behind this problem. If you have any loose connection between your devices, your HP Officejet pro 9010 shows you an Offline message. HP Officejet Pro 9010 printer uses a wireless connection between computer and router. So if you have changed your router password or your printer is connected to a different network, you will also face this problem. So in simple words, you must check all the connections for your wireless printer.

Steps to Fix HP Officejet Pro 9010 Series Printer Offline

  • Hard reboot your HP Officejet Pro 9010 series printer.
  • Go to wireless Settings>Wireless setup wizard.
  • Now Select the name of your wifi and enter the password for it.
  • Here your printer will connect to wifi again.
  • Open HP Smart and delete the old printer.
  • Now add a new printer in the HP Smart app.
  • It will bring your HP Officejet pro 9010 printers offline to online.

If you still face any problems with fixing this issue, you can contact HP Customer support for more help.